**Qualifications**: - Bachelor’s degree in IT, Computer Science, or a related field - Minimum 3 years of experience in IT management - Strong teamwork and communication skills - Strong troubleshooting and problem solving skills - Knowledge of industry standard computer hardware and software systems - Experience with network administration (Cisco certification a plus) - Experience managing on premises servers, storage area networks (SAN), and network-attached storage (NAS) devices - Familiarity with our software platforms including Microsoft 365 (e.g., Power BI), Salesforce, and Azure Cloud **Job Descriptions**: - Plan and oversee the installation and maintenance of computer systems, hardware and networks - Assist the IT department head with leading and training IT staff - Develop and implement policies related to network security, disaster recovery, and IT infrastructure - Analyze resource utilization and develop strategies to optimize performance - Establish, measure, and define IT goals and maintain an IT roadmap - Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company - Direct the activities of the help desk to ensure the IT needs of users are met - Manage development projects to integrate new technologies into existing systems - Perform ongoing support and maintenance of all hardware, software, and network components - Establish a security policy to protect company information and resources