To provide implementation services, including managing customers expectations and project timeline. - To obtain technical certification for products that company distributes. - To help customers in matching requirement into product/solutions. - To conduct Product Hands-on Training to customers and partners. - To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given. - Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected. - Respond to client queries in a timely and professional manner. - To support Sales personnel in sales process, e.g. product features/functionalities clarification, demonstration or POC, implementation consideration, tender compliance, etc. **Requirements**: - Bachelors Degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field. - At least 1-3 years of relevant experience in the IT industry. - Able to travel overseas for business trip as and when require